Privacy policy

ZONYO respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

When you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Customer support communications

Information Collected Automatically

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral source
  • Website usage information
  • Cookies and analytics data

2. How We Use Information

We may use collected information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Verify transactions
  • Prevent fraud
  • Improve website functionality
  • Respond to inquiries
  • Send transactional emails
  • Send marketing communications (where permitted)

3. Cookies

We use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve performance
  • Personalize content

Users may disable cookies through browser settings, although some website features may not function properly.

4. Sharing Information

We do not sell personal information.

We may share information with:

Service Providers

Including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers

Legal Requirements

Information may be disclosed if required by law, court order, or regulatory request.

5. Payment Security

Payments are processed through secure third-party providers.

ZONYO does not store full payment card details on its systems.

6. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment
  • Legal obligations
  • Tax and accounting requirements
  • Business operations

7. Marketing Communications

You may receive promotional emails if you subscribe to our communications.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access
  • Correction
  • Deletion
  • Restriction of processing
  • Data portability

Requests may be submitted by contacting us.

9. Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed in countries where our service providers operate.

We take reasonable measures to protect transferred information.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet can be guaranteed to be completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

ZONYO

Email: info@zonyojewelry.com

Phone: +1 (330) 720-0159

Contact Address:
142 W 26th St
New York, NY 10001
United States

Factory Address:
Room 301, No. 15 Zhenlong Road, Chang'an Town
Dongguan, Guangdong 523000
China