Terms of service

Welcome to ZONYO. These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by ZONYO ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Brand Name: ZONYO

Operated By: Dongguan Zhongyao Jewelry Co., Ltd.

Contact Address:
142 W 26th St
New York, NY 10001
United States

Factory Address:
Room 301, No. 15 Zhenlong Road, Chang'an Town
Dongguan, Guangdong 523000
China

Email: info@zonyojewelry.com

Phone: +1 (330) 720-0159

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or legal guardian.
  • You are legally capable of entering into binding agreements.
  • The information you provide is accurate and complete.

3. Products and Availability

ZONYO offers fashion jewelry and related accessories.

We strive to display product information, descriptions, and images as accurately as possible. However, we cannot guarantee that:

  • Product colors will appear exactly the same on all devices.
  • Product photographs perfectly represent actual product appearance.
  • All product descriptions are completely free from typographical errors.

Products are subject to availability and may be modified or discontinued without prior notice.

4. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Change product prices at any time.
  • Correct pricing errors.
  • Cancel orders affected by incorrect pricing information.

5. Orders

When placing an order, you agree that:

  • All information provided is accurate.
  • Payment information is valid.
  • You are authorized to use the selected payment method.

We reserve the right to refuse, limit, or cancel any order if fraud, unauthorized activity, or policy violations are suspected.

6. Payment

We accept payment methods displayed at checkout.

All transactions are processed through secure third-party payment providers.

ZONYO does not store complete credit card information on its servers.

7. Shipping

Shipping is governed by our Shipping Policy.

Key shipping information includes:

  • Free shipping on orders over $90 USD.
  • Orders below $90 USD incur a shipping fee of $5.98 USD.
  • Processing time: 2–4 business days.
  • Estimated delivery time: 6–14 business days.
  • Orders are shipped from the United States.
  • Military addresses (APO/FPO/DPO) and certain restricted locations are not supported.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned according to our stated policy.

Approved refunds are generally issued to the original payment method within 8–10 business days after inspection and approval.

9. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Website design
  • Branding materials

are owned by or licensed to ZONYO and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Violate applicable laws.
  • Interfere with website functionality.
  • Attempt unauthorized access to our systems.
  • Submit fraudulent information.
  • Upload harmful code or malware.

11. Limitation of Liability

To the maximum extent permitted by law, ZONYO shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the relevant order.

12. Disclaimer

Products are provided on an "as available" and "as described" basis.

We make no guarantees regarding:

  • Continuous website availability
  • Uninterrupted service
  • Error-free operation

except where required by applicable law.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

14. Changes to These Terms

We may update these Terms from time to time.

Changes become effective upon posting on this page.

Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms, please contact:

ZONYO

Email: info@zonyojewelry.com

Phone: +1 (330) 720-0159

Address: 142 W 26th St, New York, NY 10001, United States